Google Cloud Quota Error Causes Six-Day Outage for AI Users
A critical quota error in Google's Antigravity IDE resulted in a six-day lockout for its AI Pro subscribers. The incident highlights the operational risks of cloud infrastructure dependencies for enterprises that rely on these platforms for critical, always-on operations.
- The core of the issue was a discrepancy in service levels; paying Google AI Pro subscribers, who were promised a quota refresh every five hours, instead faced lockouts lasting from six to ten days. - Users reported receiving error messages suggesting they upgrade to the "Google AI Ultra plan" to receive the highest rate limits, even though they were already paying for the Pro subscription tier. - Some affected users on corporate accounts with "AI Expanded Access" (Gemini Business) also experienced the lengthy lockout, indicating the problem wasn't isolated to individual subscribers. - The bug effectively demoted paying subscribers to the same service tier as free users, who are subject to weekly quota limits. - Frustrated developers attempted various workarounds, including clearing cached authentication data, completely logging out and back in, and verifying their subscription status, none of which resolved the server-side quota issue. - The problem appears to be a recurring or systemic issue, with multiple AI Pro subscribers reporting similar long-term lockouts in different instances, suggesting a deeper problem with the quota management system.