Braintrust expands NYC hiring

Braintrust is expanding hiring with opportunities listed for NYC, SF and remote roles as it grows its customer‑service platform, indicating continued demand for talent across platform businesses. The company’s public careers page and social posts are pointing to active recruitment in major tech hubs. (x.com)

Braintrust is hiring across New York City, San Francisco, Seattle, London, Singapore, Austin, Chicago, Denver, and fully remote roles at the same time, which is unusual for a company still young enough to have about 41 openings on one jobs board. (braintrust.dev, jobs.ashbyhq.com) The New York City list is not just one office manager and a recruiter. It includes east-region sales roles, solutions engineering, field marketing, evaluation engineering, design engineering, documentation, and software engineering jobs tied directly to the product. (braintrust.dev, jobs.ashbyhq.com) San Francisco is even denser, with backend engineering, product engineering, systems engineering, cloud infrastructure, developer relations, recruiting, workplace management, and multiple sales jobs posted there. (braintrust.dev, jobs.ashbyhq.com) That hiring map tells you what Braintrust is now. Its own job pages describe the company as an artificial intelligence observability platform, which means software that watches how artificial intelligence features behave after they go live, the way an aircraft dashboard watches engines in flight. (braintrust.dev, braintrust.dev) The product pitch is narrower than generic “artificial intelligence tools.” Braintrust says teams use it to run evaluations, compare models, test prompts, monitor production behavior, and catch regressions before a bad model update spreads through a live app. (braintrust.dev, braintrust.dev) Its customer list gives the clearest clue about demand. Braintrust says Notion, Stripe, Zapier, Vercel, and Ramp use the platform, which means it is selling into companies that already ship artificial intelligence features at scale and need tooling after launch, not just during demos. (braintrust.dev, braintrust.dev) The open roles also show where the friction is. A customer solutions architect posting says candidates will help teams deploy Braintrust in managed cloud setups or in their own environments, which usually means customers are asking for both turnkey software and self-hosted control. (braintrust.dev) A developer support engineer posting says the job involves reproducing bugs, answering users in Slack and email, and turning repeated problems into documentation. That is the kind of role companies add when usage is broad enough that support cannot stay informal. (braintrust.dev) So the New York City push is not a standalone hiring burst. It sits inside a wider buildout across engineering, go-to-market, support, and professional services, which is what a software company does when it is trying to turn fast adoption into a repeatable business. (braintrust.dev, jobs.ashbyhq.com)

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