Queens of the Stone Age launches hotline

Queens of the Stone Age has opened a 24/7 complaint hotline, giving callers a place to “air their gripes and grievances” and, in some cases, speak to a live person, according to a report published August 5 by Consequence. The outlet said the band framed the line as a place for fans, friends and foes to vent rather than as a customer-service channel. The hotline number published in that report is +1 (760) 437-1966. The band’s official site also shows Queens of the Stone Age on tour in North America and abroad through December. ### Which number did the band tell people to call? Consequence on August 5 published the hotline as +1 (760) 437-1966 and said the line was open 24 hours a day, seven days a week. Syndicated follow-up reports carried the same number and described the hotline as active immediately. (consequence.net) ABC Audio’s syndicated item, carried by stations including 98KUPD and ALT AZ 93.3, said a video posted to the band’s Facebook told callers, “You know better, now’s your chance!” and added that complaints would be reviewed personally. Those reports also said the line was not limited to major issues, describing it as open to anything from larger grievances to smaller complaints. (consequence.net) ### Is this a customer-service line or a fan stunt? Queens of the Stone Age’s official store lists separate customer-support channels, including an email address for merchandise inquiries and a stated response window of 48 hours. That makes the complaint hotline distinct from the band’s retail support operation. Consequence said the hotline was positioned as an outlet for venting, not a formal help desk. (98kupd.com) The report said callers could leave a message at any time and that some might find “a live ear” on the other end of the line. ### Did the band say a real person might answer? Consequence reported that some callers may speak to a live person rather than only reaching voicemail. (store.qotsa.com) Other coverage on August 6 repeated that detail, saying there was a chance a “live ear” would answer. Radio X and NME both described the hotline as a platform for people to voice complaints directly to the band’s orbit. (consequence.net) Neither outlet described it as a ticketing or merch support number. ### Why is this surfacing now? August 6 tour listings on the band’s official site show Queens of the Stone Age playing Detroit on Thursday and Chicago on August 8 alongside Foo Fighters and Mannequin Pussy. (consequence.net) The same page lists additional North American dates in Cleveland, Philadelphia, Nashville and Washington later in August, followed by international shows in Iceland, Japan, Singapore, Australia, New Zealand and festival stops including Aftershock. (radiox.co.uk) Music Feeds, AOL and Yahoo linked the hotline attention to the band’s current run of live dates and its return to Australia in December. Those reports also noted the group recently released the song “Easy Street.” ### Where can fans verify what comes next? (qotsa.com) The official Queens of the Stone Age tour page lists the next confirmed dates, with Chicago set for August 8 and Cleveland for August 10. The band’s main site also links to its follow page for newsletter and social accounts, where future hotline references or tour updates would likely appear. (qotsa.com) (musicfeeds.com.au)