MatthiasVira cuts churn 34%

- Founder Matthias Vira shared a three‑day onboarding playbook focused on Day 1 setup and a first win, Day 2 measurable results, Day 3 peer proof and inspiration—no feature tours. - He attributes the sequence to a 34% reduction in customer churn across his implementations. - The thread argues outcome‑focused onboarding can materially lift early retention for product teams. (x.com)