Apex Legends hit by May 22 outage

EA said on May 22 that it was investigating Apex Legends matchmaking problems after players reported being unable to connect to matches. The acknowledgment came through the official Apex Legends Live Comms account, which said the team was aware players were “currently unable to connect to a match” and was investigating. Third-party outage trackers and player posts showed the problems were not isolated to one platform or one region. By May 23, EA’s public server-status page was available, but a detailed public explanation of the May 22 disruption had not been posted. ### What exactly were players reporting on May 22? Players on May 22 were chiefly reporting failed matchmaking and broader server-connection trouble rather than a scheduled maintenance window. MP1st cited EA’s public statement that players were unable to connect to matches, while IBTimes Australia said users across regions reported launch, server and matchmaking problems during the disruption. (mp1st.com) Technobezz described the issue as “Performance Degraded” and said server connection was the main complaint. Its report said Apex Legends drew 80 reports in the previous 24 hours, after earlier citing 23 reports from 14 players at one point in the incident. ### Did EA or Respawn say what caused it? EA’s public message on May 22 said only that it was aware some players could not connect to a match and that it was investigating. (mp1st.com) The statement, as quoted by MP1st, thanked players for their patience but did not identify a cause, affected platforms or an expected resolution time. IBTimes Australia reported that EA and Respawn had not issued a fuller public explanation by late afternoon on May 22. (technobezz.com) That left players relying on service-status pages, social posts and third-party outage monitors to gauge whether the problem was easing. ### How broad did the outage appear to be? IBTimes Australia said the connectivity issues affected players globally, and third-party status sites showed reports from multiple countries. (mp1st.com) IsDown, another monitoring site, displayed recent user complaints from places including the United States and United Kingdom, while StatusGator listed 87 outage reports in 24 hours and highlighted connectivity and server-response complaints. (ibtimes.com.au) ApexLegendsStatus, an independent tracker, showed most systems operating by May 23, including matchmaking and regional server categories. That suggests the May 22 problems had at least partly eased by the following day, though that is an inference from the tracker’s later readings rather than a formal postmortem from EA or Respawn. ### Where would players have seen official updates first? (ibtimes.com.au) EA’s official server-status page is the company’s standing public reference point for outages and maintenance across games including Apex Legends. The page tells players whether Apex Legends services are online and directs users to support steps if they are having trouble connecting. The Apex Legends Live Comms account was the channel cited by multiple reports for the May 22 acknowledgment. (apexlegendsstatus.com) GameRiv and MP1st both said that account carried the initial public notice that the team was investigating matchmaking trouble. ### What should players watch next? May 23 is the next practical checkpoint for players looking for a fuller account of what happened, because EA’s server-status page is live and Apex Legends support pages remain active. (help.ea.com) As of the latest publicly indexed reports reviewed here, EA and Respawn had acknowledged the incident but had not published a detailed explanation naming the cause or scope of the May 22 outage. (gameriv.com)