SCOR Launches Major GenAI Push

Global reinsurer SCOR just launched a suite of GenAI-powered tools for US life and health insurers. The platform aims to automate medical underwriting and claims, using LLMs to surface risk factors and speed up decisions. It's part of a new consolidated platform, SCOR Digital Solutions, and includes support for Verisk’s new EHR Triage Tool to accelerate risk assessment.

SCOR's proprietary "AI Assistant" has moved beyond the pilot phase and is now in daily use by over 150 of the company's underwriting and claims experts. The system processes approximately one million pages of documents each month, boasting a 90% accuracy rate across key data fields. Internal pilot programs of the GenAI-powered tool have already demonstrated a 30% reduction in time spent on medical underwriting tasks. This GenAI push is a core component of SCOR's "Forward 2026" strategic plan, which explicitly aims to transition the company into an "AI-first, data-driven organization." The strategy, led by CEO of SCOR Digital Solutions David Suetterle, prioritizes embedding AI into core processes like underwriting and claims to drive smarter and faster decision-making. The initiative extends beyond just new tools, focusing on a company-wide digital transformation. The technology is being integrated across SCOR's entire suite of risk assessment solutions. This includes their automated underwriting system, Velogica, and their underwriting manual, SOLEM. For SOLEM users, the GenAI will pre-select decision proposals in rating grids based on the information it captures from an applicant's documents. While SCOR is pushing ahead, other major reinsurers are also actively deploying AI. Swiss Re has rolled out an AI-powered underwriting assistant called Life Guide Scout, and specialty insurer Beazley is taking a deliberate approach to piloting and embedding GenAI into its core business processes to avoid "pilotitis." The wider industry adoption of AI in underwriting is navigating a complex regulatory landscape. Insurers using AI for underwriting in the EU may be subject to the AI Act's "high-risk systems" regulations. In the U.S., the National Association of Insurance Commissioners (NAIC) is developing standards to address the potential for algorithmic bias and unfair discrimination in AI-driven underwriting.

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