Pan‑American launches claims portal

Pan‑American Life posted its announcement on March 23, 2026 in the company newsroom describing the new online claims submission channel. (palig.com)) The portal is described on PALIG pages as currently available to beneficiaries of U.S. life policies and the "Submit a Life Claim" link redirects users directly to Swiss Re's claims portal. (palig.com)) Swiss Re’s claimant-facing product (PromiseXP/Claims Portal) features reflexive questioning, automated requirement identification, document upload, claimant dashboards and real‑time status updates. (swissre.com)) Swiss Re positioned this work inside a broader next‑gen claims administration offering (ACE portal and CARE automated decisioning engine) first promoted in April 2025, with vendor materials citing efficiency improvements of up to about 80%. (fintechfrontiers.live)) Pan‑American Life’s newsroom also shows the company reported $1.86 billion in premiums and $110 million in net income for 2025 in a March 2, 2026 filing. (palig.com)) PALIG’s Policy Service contact page lists Lifeclaims@palig.com and 800‑323‑7320 for life claims and reiterates that online submissions route claimants to the Swiss Re portal. (policyholder-uslife.palig.com)) Industry outlets covering the launch include InsurTech Express (March 27, 2026) and II Reporter (March 24, 2026), providing contemporaneous trade visibility for the PALIG–Swiss Re deployment. (insurtechexpress.com))